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A multifaceted approach

The benefits of using technology to foster a robust safety culture

By Scott Gaddis

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       strong safety culture reduces workplace accidents, lowers healthcare costs, and fosters a sense of value and protection among employees, enhancing job satisfaction and loyalty. Engaged employees are more vigilant, adhere to safety protocols, and actively participate in safety initiatives, creating a cycle of continuous safety improvement.
    The synergy between safety culture and employee engagement creates a positive feedback loop. A robust safety culture boosts engagement by showing the organization’s commitment to well-being, while engaged employees support and improve safety measures. Organizations can cultivate both by providing comprehensive training and skills development, encouraging open communication, recognizing safe behaviors, and demonstrating leadership commitment to safety.


Open channels of communication
    
Improving safety culture within an organization requires a multifaceted approach involving leadership commitment, physical workplace protections that ensure compliance, employee engagement, continuous training, and clear communication. Leadership must demonstrate a commitment to safety by allocating adequate resources to safety programs, equipment, and training. This commitment sets a precedent, showing that safety is a chief value and not just a regulatory requirement.
    Maintaining open channels of communication is essential for a transparent and trusting safety culture. Employees must feel comfortable discussing safety concerns without fear of retaliation. Regular updates on safety performance, changes in safety protocols, and lessons learned from incidents keep everyone informed and engaged. This ongoing dialogue helps reinforce the importance of safety and keeps it at the forefront of daily operations.
    Regular monitoring and evaluation of safety performance are critical for continuous improvement. This involves conducting audits, maintaining risk assessments and tracking incidents to gather data on safety performance. Analyzing this data helps identify trends, root causes of incidents, and areas for improvement. The insights gained from these evaluations should be used to refine and improve safety practices and policies continually, ensuring that the organization adapts and evolves its safety culture to meet new challenges and standards.
    It is evident that better employee engagement is fundamental to uncovering incidents and near-misses faster and more effectively. Yet, the question that many companies ask themselves is how they can get front-line employees engaged in the process. This can differ from organization to organization, however a sound place to start is being able to demonstrate a positive impact from the health and safety initiatives implemented.

Technology solutions
    
Digital technology, automation, and AI are proving to be critical components of making businesses stronger and more resilient. Integrated systems that provide common standards for data quality help to ensure accurate measurement and reporting of everything from EHS incidents to emissions for ESG reporting. Without an integrated system, data can sit isolated and disparate, meaning organizations need to revert to spreadsheets and manual methods of managing data.
    Companies must have their data orderly to be able to track and measure their health and safety performance effectively, and to demonstrate to their workers that the health and safety practices they have put in place are making a difference. Using the right technology enables businesses to access and report on this information.
    Real-time monitoring and analytics: Deploying wearable devices, IoT sensors, and smart cameras gathers data on employee behavior, environmental conditions, and equipment performance. Analyzing this data identifies patterns, predicts hazards, and allows timely interventions.
    Virtual and augmented reality training: Immersive simulations enable employees to respond to potential hazards in a controlled environment, enhancing preparedness for real-world situations.
    Predictive maintenance: Predictive maintenance, utilizing sensors and machine learning, significantly enhances equipment safety. Real-time monitoring allows organizations to predict potential failures and schedule proactive maintenance, reducing accidents caused by faulty machinery.
    Mobile apps: Leverage bidirectional data engagement. The platform can assign tasks for things like inspections and audits, increasing an ongoing data-driven conversation between the central safety team and the frontline, fostering a culture where everyone contributes to a safer work environment.
    Cloud-based safety management systems: Cloud-based safety management systems streamline compliance, reporting, and communication, ensuring consistency in safety protocols and facilitating continuous improvement through data-driven insights.
    AI: AI algorithms analyze vast datasets, identifying hidden patterns and potential risks. Integrating AI into safety protocols enhances the ability to predict, prevent, and respond to safety threats effectively.
    As organizations navigate the complexities of a rapidly evolving world, investing in technology to enhance safety culture is not just a choice but a strategic imperative. By embracing real-time monitoring, immersive training, predictive maintenance, and other technological advancements, organizations can create a safer, more resilient workplace.
    However, it is crucial to remember that technology alone is not a solution. Safety excellence requires the commitment of people across the organization who actively engage with these technologies, implement preventive measures, and contribute to a culture where safety is everyone's responsibility.

Scott Gaddis leads thought leadership and is Vice President and Global Practice Leader, Safety and Health, for Intelex Technologies in Toronto, Canada. Scott leads in building partnerships with key clients and other top influencers in EHS. He is responsible for the engagement of EHS professionals across the globe to provide a platform for sharing information and collectively driving solutions that mitigate workplace loss. For more information about Intelex’s solutions, visit intelex.com.

July/August 2024

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VOL. 58  NO. 6